I bought a sealed product but am not happy with it. Can I return it?

If you've purchased a sealed product, such as a smartphone, iPad, or AirPods, and you're not satisfied with it, you might wonder if you can return it. Unfortunately, we cannot accept returns of sealed products once the seal has been broken. This is because these items are considered data carriers, such as electronics that can store personal or sensitive information. Once the seal is broken, the right of withdrawal is void, and we cannot take the product back.

To avoid disappointment, we recommend carefully reviewing the product specifications before making a purchase. Consider the following:

• Battery life: Ensure that the battery size meets your expectations and usage habits.
• Storage capacity: Think about how much memory you need for your apps, photos, videos, and other data.
• Size and weight: Make sure that the size and weight of the device or iPad are suitable for your needs and preferences.

If you're unsure about the color, size, or overall feel of a smartphone or tablet, we suggest visiting a physical store to see and hold the product. This way, you can get a better sense of how the device feels in your hand and whether the color and size meet your expectations. It would be a shame to be disappointed after making your purchase!

Should you decide to return the product, our return policy will apply. We encourage you to read through these terms carefully before initiating a return. If you have any questions or concerns, please don’t hesitate to contact our customer service. We are here to help you make the right choice and ensure that you are happy with your purchase.