When can I expect a response to my e-mail?

The customer service team at Joeps.nl is available 7 days a week, 13 hours a day (from 09:00 to 22:00). We strive to respond to your email as quickly as possible. Typically, you can expect a reply within 1 business day.

We do our utmost to handle all your questions and requests promptly and efficiently. If you have urgent inquiries, you can also reach us by phone or WhatsApp for a quicker response.